1. Who We Are

Our website address is: https://firstrideon.com

We operate an e-commerce website focused on selling children’s ride-on toys and related products to customers primarily in the United States.

2. Information We Collect

We collect different types of information to provide and improve our services, including:

2.1 Personal Information

When you interact with our website, we may collect:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (processed securely via third-party providers)
  • Account login details

2.2 Automatically Collected Data

We may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referral source

This helps us improve site performance, security, and user experience.

3. Comments

When visitors leave comments on the site, we collect:

  • Data shown in the comments form
  • Visitor’s IP address
  • Browser user agent string

This information is used for spam detection and security.

An anonymized string (hash) from your email may be sent to the Gravatar service. Their privacy policy can be found here: https://automattic.com/privacy/

Once approved, your profile picture may be publicly visible alongside your comment.

4. Media

If you upload images to the website:

  • Avoid uploading images with embedded location data (EXIF GPS)
  • Visitors may download and extract such data

5. Cookies

We use cookies to enhance your experience.

5.1 Functional Cookies

  • Save login status
  • Store user preferences
  • Enable shopping cart functionality

5.2 Comment Cookies

If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These last for one year.

5.3 Login Cookies

  • Temporary cookie to check browser compatibility
  • Login cookies last for 2 days
  • “Remember Me” extends login to 2 weeks

5.4 Analytics & Marketing Cookies

We may use cookies from third-party services (e.g., analytics, ads) to:

  • Understand user behavior
  • Improve marketing performance

You can disable cookies in your browser settings.

6. Embedded Content from Other Websites

Articles or pages may include embedded content (e.g., videos, images).

These behave exactly as if you visited the external website directly.

Third-party websites may:

  • Collect your data
  • Use cookies
  • Track interactions

7. How We Use Your Information

We use your data to:

  • Process orders and payments
  • Deliver products
  • Provide customer support
  • Improve website functionality
  • Send order updates and service emails
  • Prevent fraud and enhance security
  • Comply with legal obligations

8. Payments

We use third-party payment providers (such as credit card processors and payment gateways).

We do not store full payment card details on our servers.

Payment providers handle your data according to their own privacy policies.

9. Who We Share Your Data With

We may share your data with:

  • Payment processors
  • Shipping and logistics providers
  • Email service providers
  • Fraud prevention tools
  • Analytics providers

If you request a password reset, your IP address will be included in the reset email.

We do not sell your personal data.

10. How Long We Retain Your Data

  • Comments and metadata: retained indefinitely
  • User accounts: stored until deleted by user or admin
  • Order data: retained for legal, tax, and accounting purposes

11. Your Rights (U.S. & California Residents)

Depending on your location, you may have rights to:

  • Access your personal data
  • Request correction or deletion
  • Request a copy of your data
  • Opt out of certain data uses

To exercise your rights, contact us at:
support@firstrideon.com

12. Data Security

We implement appropriate security measures, including:

  • SSL encryption
  • Secure payment processing
  • Access controls

However, no method of transmission is 100% secure.

13. Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.

Your data may be processed in the United States or other countries where our service providers operate.

14. Children’s Privacy

Our products are intended for children, but our website is operated for adults (parents/guardians).

We do not knowingly collect personal data from children under 13.

If such data is identified, we will delete it promptly.

15. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated effective date.

16. Contact Us

If you have any questions about this Privacy Policy, please contact:

Email: service@firstrideon.com
Website: https://firstrideon.com